RED HEN - Warranties, Terms and Conditions

Producers and Suppliers

The following warranties, terms and conditions shall apply to all food producers and suppliers who market and sell their product on the platform provided by Ren Hen App LLC (“Red Hen”, or “the App”).

It is the sole responsibility of each user of the App to ensure that the user, as well as any and all producers and suppliers associated with or employed by that user, are in compliance at all times with the following warranties, terms and conditions.

EACH USER IS SOLELY RESPONSIBLE FOR THE SAFETY, QUALITY, AND LEGALITY OF THAT USER’S PRODUCT MARKETED AND SOLD ON THE APP.

Each user of the App warrants that the product that the user is marketing and selling on the App complies in all respects with all federal laws and regulations, including those promulgated by the Department of Agriculture and the Food and Drug Administration pertaining to quality, food safety, animal safety, as well as the production, packaging, storage, labeling and sales of the user’s product.

Each user of the App warrants that, by marketing and/or selling product on the App, the user is not in violation of any law, regulation or ordinance promulgated by the state(s) and/or the locality(s) where the product is grown, raised, farmed or produced. Each user of the App warrants that the user holds all necessary federal, state and local licenses and permits to grow, raise, farm, produce, market and sell the user’s product to the general public, and to transport the product to the purchaser.

Each user of the App, by their use of the App, agrees to indemnity and to hold Red Hen App LLC, its members, managers, officers, directors, employees, agents, successors and assigns harmless from and against any and all claims, demands, damages, losses, liabilities, costs, expenses or attorney fees related to, or arising from: (1) their use of the App, (2) any condition, quality of, or damage to their product, (3) any intentional or negligent act on the part of the user and/or any producer or supplier associated with or employed by that user, and (4) any violation by the user of any warranty, term or condition herein.

Each user of the App acknowledges and agrees that their use of the App for the marketing and sale of their product is at the user’s sole risk. Each user bears the sole risk of loss related to arising from the transport and delivery of product to a purchaser. Each user of the App acknowledges and agrees that Red Hen App LLC is not responsible for any claims, losses, damages (including consequential damages), or liabilities (including taxes, levies, tariffs, or penalties) incurred by or imposed upon the user by its use of the App to market and sell their product.

Each user acknowledges that Red Hen App LLC makes no representation or warranty to any user regarding sales volume or profit margin, and makes no guarantee of sale of any product or the transport or delivery of any product to a purchaser. The account of any producer or supplier found to be in breach of any warranty, term or condition set forth herein, or who is found to have engaged in any otherwise fraudulent or illegal activity, shall be immediately suspended or terminated (at Red Hen’s sole discretion), for such period of time, or permanently, as Red Hen may deem appropriate, and shall also be responsible for any and all attorney fees and costs Red Hen may incur by reason of any such breach, fraudulent or illegal activity.

The laws of the Commonwealth of Virginia shall apply to all matters relating to or arising from these warranties, terms and conditions, without regard to its conflict of laws doctrines. Venue in any action or suit arising therefrom shall lie exclusively in the courts of the City of Richmond, Virginia.

All platform users acknowledge that Red Hen may modify or update these terms and conditions at any time. Any modification shall be posted on the App, and the continued use of the platform by the producer or supplier shall be deemed that user’s acceptance of the modified or updated terms and conditions.

Privacy Policy

Red Hen App LLC ("Red Hen," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal data obtained through the Red Hen App platform and related services.

Information We Collect

We may collect and store the following types of information:

  • Personal Information such as name, address, email, phone number, and payment information.

  • Account Information such as usernames, passwords, and profile details.

  • Transactional Data related to purchases or sales made through the app.

  • Technical Data such as device type, IP address, browser type, and usage data.

How We Use Your Information

We may use your information for the following purposes:

  • To operate and maintain the Red Hen App platform.

  • To connect farmers and customers and facilitate transactions.

  • To communicate with users about their account or orders.

  • To send important updates, newsletters, or promotional content (only if you've opted in).

  • To improve our services and analyze usage patterns.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure. By using our platform, you acknowledge and accept this risk.

Third-Party Services

We may use third-party service providers such as payment processors, email platforms, and analytics tools. These providers may collect and process your personal data according to their own privacy policies. Red Hen App LLC is not responsible for how these third parties manage your information. We encourage users to review the privacy policies of those services before using them.

User Responsibility

Users of the Red Hen App are solely responsible for how they choose to use or share information obtained from the platform. Red Hen App LLC is not liable for actions taken by users (including farmers or customers) outside of the platform, including but not limited to, any misuse or unauthorized sharing of personal or transactional information.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under 13. If we become aware that we have collected such data, we will promptly delete it from our records.

International Users

Red Hen App LLC is based in the United States and our services are intended for U.S. residents. By using our platform, you consent to the processing of your information in the United States. We do not target or market our services to users located in the European Union or other jurisdictions with differing data protection laws.

Data Breach Notification

In the event of a data breach involving your personal information, we will notify you promptly in accordance with applicable federal and state data protection laws.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on the Red Hen App website or platform. Continued use of the platform following the posting of changes constitutes your acceptance of the revised policy.