Frequently Asked Questions

To support farmers in getting started, we’re waiving all platform fees for the first six months for farmers that join PRE LAUNCH. After that, our standard transaction fee is 2%—significantly lower than most online marketplaces, grocery stores, and food hubs. This fee helps us maintain the platform, bring in more customers, and keep Red Hen running smoothly for farmers like you.

Nope! Red Hen is designed to be your all-in-one marketplace. If you already have a website, you can use Red Hen to expand your reach and connect with more customers—without the hassle of managing an online store.

Customers can search by location, product type, or farm name. Once they find your farm, they can see your offerings, read about your practices, and place an order—all in one place.

Payments go directly to your account after each sale, minus the small transaction fee. You don’t have to wait weeks or months to get paid like with some marketplaces or wholesale buyers.

Red Hen is a tool to enhance your sales—not replace what’s already working. Whether you sell at markets, have a CSA, or run a farm store, Red Hen gives customers another way to buy from you, making local food even more accessible.